Good Crossings Privacy Policy

Effective Date: 07-20-2026 Last Updated: 07-20-2026

This Privacy Policy ("Privacy Policy") explains how MIS LLC, a New Jersey limited liability company ("MIS LLC," "Good Crossings," "we," "our," or "us"), collects, uses, discloses, stores, protects, and otherwise processes information when you access or use the Good Crossings website, mobile applications, and related services (collectively, the "Service").

This Privacy Policy forms part of our Terms of Use. Capitalized terms not defined herein have the meanings assigned in the Terms of Use.

By creating an account or using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of this Privacy Policy

This Privacy Policy applies to information collected through:

• the Good Crossings website;
• mobile applications;
• customer support communications;
• email communications;
• online forms;
• account registration;
• subscriptions;
• surveys;
• promotional activities;
• other services operated by MIS LLC that reference this Privacy Policy.

This Privacy Policy does not apply to:

• third-party websites;
• third-party mobile applications;
• payment processors;
• social media platforms;
• services not operated by MIS LLC.

Those services maintain their own privacy policies.

2. Information We Collect

We collect information you provide directly to us when you create an account, complete your profile, communicate with us, or otherwise use the Service.

Depending upon how you use the Service, we may collect the following categories of information.

A. Account Information

This may include:

• full name;
• username;
• email address;
• password (stored only in encrypted or hashed form);
• date of birth or age confirmation;
• account preferences.

B. Profile Information

You may voluntarily provide:

• biography;
• interests;
• hobbies;
• activities;
• professional interests;
• volunteer interests;
• educational background;
• career information;
• geographic region;
• profile descriptions;
• community preferences.

Because Good Crossings is designed as a photo-free platform, users are generally not required to upload profile photographs. If optional profile images are introduced in the future, this Privacy Policy will be updated accordingly.

C. Communications

We collect information you send through the Service, including:

• messages sent to customer support;
• feedback;
• feature requests;
• reports of inappropriate conduct;
• survey responses;
• communications relating to subscriptions;
• dispute resolution communications.

Where messaging functionality is available within the Service, we may process message content as necessary to deliver the Service, investigate abuse, maintain security, comply with legal obligations, and enforce our Terms of Use.

D. Verification Information

Where offered, we may collect information used to verify account ownership, such as:

• email verification status;
• one-time verification codes;
• authentication tokens;
• government-issued identification, if voluntarily submitted for identity verification.

Verification information is used solely for security, fraud prevention, and account integrity.

E. Subscription Information

If you purchase premium services, we collect information relating to your subscription, including:

• subscription level;
• billing history;
• transaction identifiers;
• renewal status;
• refund requests.

Payment card information is processed directly by our payment processor. MIS LLC does not store complete payment card numbers or payment security codes.

F. Customer Support Information

If you contact us, we may collect:

• correspondence;
• attachments;
• troubleshooting information;
• screenshots voluntarily submitted;
• records of communications;
• customer service history.

3. Information We Collect Automatically

When you access or use the Service, certain information is collected automatically through cookies, log files, analytics tools, and similar technologies.

This information may include:

Device Information

• device type;
• operating system;
• browser type;
• browser version;
• device identifiers;
• language settings;
• screen resolution.

Usage Information

• pages visited;
• features used;
• session duration;
• search activity;
• referral sources;
• clicks;
• navigation paths;
• account activity;
• interaction with recommendations.

Network Information

We may collect:

• IP address;
• approximate geographic location derived from IP address;
• internet service provider;
• timestamps;
• connection information;
• diagnostic information.

Cookies and Similar Technologies

We use cookies, local storage, pixels, SDKs, and similar technologies to:

• authenticate users;
• maintain sessions;
• remember preferences;
• improve security;
• prevent fraud;
• analyze Service performance;
• understand user engagement.

Additional information regarding cookies appears later in this Privacy Policy.

4. Information We Receive from Third Parties

You may choose to sign into the Service using a third-party authentication provider.

Depending upon your settings, we may receive limited information from:

• Google;
• Facebook; or
• other supported identity providers.

The information shared may include:

• your name;
• email address;
• account identifier;
• profile image (if applicable);
• authentication credentials necessary for sign-in.

We do not receive your password for those third-party services.

The information received depends upon the permissions you authorize.

We may also receive information from:

• fraud prevention vendors;
• payment processors;
• analytics providers;
• customer support platforms;
• verification providers;
• marketing partners, where permitted by law.

5. How We Use Information

We use personal information for legitimate business purposes, including to:

• create and maintain user accounts;
• operate the Service;
• personalize the user experience;
• facilitate introductions and recommendations;
• authenticate users;
• verify account ownership;
• process subscriptions and payments;
• communicate with users;
• respond to inquiries;
• provide customer support;
• detect fraud;
• investigate abuse;
• prevent spam;
• enforce the Terms of Use;
• maintain platform security;
• comply with legal obligations;
• improve our products and services;
• conduct internal analytics;
• develop new features;
• maintain backup systems;
• protect the rights, property, and safety of MIS LLC, our users, and others.

We may also use aggregated or de-identified information for research, analytics, product improvement, and business planning.

6. Legal Bases for Processing (Where Applicable)

If privacy laws require a legal basis for processing personal information (such as the UK GDPR or EU GDPR), we process information based upon one or more of the following:

• your consent;
• performance of a contract;
• compliance with legal obligations;
• protection of vital interests;
• legitimate business interests, provided those interests are not overridden by your rights.

This section applies only where such legal bases are required by applicable law.

7. Automated Recommendations

Good Crossings uses algorithms or similar processes to provide personalized recommendations, improve user experiences, detect fraud, and enhance platform safety.

These technologies may consider information such as:

• profile interests;
• stated preferences;
• activity within the Service;
• engagement patterns;
• community participation.

These recommendations are intended solely to facilitate introductions and improve the Service.

Users remain solely responsible for evaluating all recommendations and interactions.

8. How We Share Information

MIS LLC does not sell your Personal Information in exchange for monetary compensation.

We share Personal Information only as described in this Privacy Policy or as otherwise permitted or required by applicable law.

Depending on how you use the Service, we may share information with the following categories of recipients.

A. Service Providers

We engage carefully selected third-party service providers to perform services on our behalf.

These providers may process Personal Information only as necessary to perform contracted services and are required to maintain appropriate confidentiality and security safeguards.

Examples include providers of:

• cloud hosting;
• data storage;
• content delivery networks;
• payment processing;
• customer support;
• identity verification;
• email delivery;
• fraud prevention;
• analytics;
• monitoring;
• application security;
• logging;
• software development tools.

MIS LLC may change providers without updating this Privacy Policy provided the categories of services remain substantially similar.

B. Authentication Providers

If you choose to log in using Google, Facebook, or another supported authentication provider, information will be exchanged between MIS LLC and the provider solely as necessary to authenticate your identity.

Your relationship with those providers is governed by their own privacy policies.

C. Payment Processors

Payments are processed directly by independent payment processors.

MIS LLC does not receive or retain complete credit card numbers or card verification codes.

Payment processors are independently responsible for safeguarding payment information.

D. Business Partners

Where appropriate and consistent with applicable law, MIS LLC may share limited information with business partners that assist in providing features or services requested by users.

Such partners are contractually required to protect Personal Information and may not use it for unrelated purposes.

E. Corporate Transactions

If MIS LLC undergoes or contemplates:

• a merger;
• acquisition;
• sale of assets;
• corporate restructuring;
• investment transaction;
• bankruptcy;
• dissolution; or
• other change in ownership,

Personal Information may be transferred as part of that transaction, subject to applicable law.

Any successor organization will remain bound by the commitments contained in this Privacy Policy unless users are otherwise notified.

F. Legal Requirements

We may disclose Personal Information where we reasonably believe disclosure is necessary to:

• comply with applicable law;
• respond to subpoenas;
• comply with court orders;
• respond to lawful government requests;
• cooperate with law enforcement;
• investigate fraud;
• investigate security incidents;
• protect users;
• protect public safety;
• enforce our Terms of Use;
• establish or defend legal claims;
• protect the rights, property, or safety of MIS LLC or others.

G. With Your Consent

We may share Personal Information for other purposes when you expressly direct us to do so or otherwise provide your consent.

9. Public Profile Information

Because Good Crossings is designed to facilitate introductions among users, certain profile information is visible to other users.

Depending upon your privacy settings, your profile may include but is not limited to:

• first name or chosen display name;
• biography;
• interests;
• hobbies;
• activities;
• professional interests;
• volunteer interests;
• general geographic region;
• communities joined;
• profile descriptions.

Users should carefully consider what information they choose to include in their profiles.

MIS LLC cannot guarantee that information voluntarily shared with other users will remain confidential.

10. Cookies and Similar Technologies

Good Crossings uses cookies and similar technologies to improve functionality, security, and performance.

These technologies may include but are not limited to:

• browser cookies;
• local storage;
• session storage;
• software development kits (SDKs);
• web beacons;
• pixels;
• device identifiers.

Essential Cookies

Essential cookies are necessary for:

• authentication;
• account security;
• fraud prevention;
• session management;
• website functionality.

These cookies cannot generally be disabled without affecting the operation of the Service.

Functional Cookies

Functional cookies remember user preferences, including:

• language;
• accessibility settings;
• login preferences;
• account settings.

Analytics Cookies

Analytics technologies help us understand:

• website traffic;
• feature usage;
• user engagement;
• technical performance;
• reliability.

Analytics information is generally aggregated whenever reasonably possible.

Cookie Controls

Most browsers permit users to:

• block cookies;
• delete cookies;
• restrict cookies;
• receive notifications before cookies are stored.

Disabling certain cookies may affect the functionality of the Service.

11. Analytics and Performance Monitoring

MIS LLC uses analytics tools to better understand how users interact with the Service.

Analytics may measure:

• feature popularity;
• navigation patterns;
• session duration;
• error reports;
• crash reports;
• performance metrics;
• aggregate usage statistics.

Where reasonably practicable, analytics information is aggregated or de-identified.

Analytics providers are contractually prohibited from using Personal Information except to provide services to MIS LLC.

12. "Do Not Track" and Global Privacy Control

Some internet browsers transmit "Do Not Track" ("DNT") signals.

Because there is currently no universally accepted standard for responding to DNT signals, Good Crossings does not currently respond to such signals.

13. Sale or Sharing of Personal Information

MIS LLC does not sell Personal Information for monetary compensation.

MIS LLC also does not knowingly share Personal Information for cross-context behavioral advertising as those terms are defined under applicable U.S. state privacy laws.

If our practices change in the future, we will update this Privacy Policy and provide any notices required by law.

14. Data Retention

We retain Personal Information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:

• provide the Service;
• maintain user accounts;
• process subscriptions;
• comply with legal obligations;
• resolve disputes;
• investigate fraud;
• enforce agreements;
• maintain security;
• preserve backup systems;
• establish or defend legal claims.

Retention periods vary depending upon the type of information involved.

Account Deletion

When you delete your account, we will take reasonable steps to delete or anonymize your Personal Information within a commercially reasonable period.

Certain information may nevertheless be retained where necessary:

• to comply with law;
• resolve disputes;
• prevent fraud;
• investigate abuse;
• protect platform security;
• satisfy tax or accounting obligations;
• maintain backup archives for disaster recovery.

Information retained solely for these purposes will remain subject to appropriate safeguards.

15. Children's Privacy

The Service is intended exclusively for individuals 18 years of age or older.

Good Crossings is not directed toward children, and MIS LLC does not knowingly collect Personal Information from individuals under the age of eighteen (18).

If we become aware that a minor has created an account or submitted Personal Information, we may:

• suspend the account;
• terminate the account;
• remove associated content;
• delete Personal Information, subject to applicable legal obligations.

If you believe a minor has provided Personal Information to us, please contact us immediately so that appropriate action may be taken.

16. Your Privacy Rights

Depending on your place of residence and applicable law, you may have certain rights regarding your Personal Information.

Subject to applicable law and appropriate identity verification, you may have the right to:

• know whether we process your Personal Information;
• access the Personal Information we maintain about you;
• obtain a copy of your Personal Information;
• correct inaccurate Personal Information;
• request deletion of your Personal Information;
• request that we restrict certain processing activities;
• object to certain processing activities where permitted by law;
• withdraw consent where processing is based on your consent;
• receive your Personal Information in a portable format where technically feasible;
• appeal certain privacy decisions where required by applicable law.

These rights are not absolute and may be limited by applicable law.

For example, we may retain certain information to:

• comply with legal obligations;
• complete transactions;
• detect or prevent fraud;
• investigate security incidents;
• enforce our agreements;
• establish, exercise, or defend legal claims.

17. Exercising Your Privacy Rights

To protect the privacy and security of our users, we may request additional information necessary to verify your identity before responding to a request.

Identity verification may include confirmation of:

• your registered email address;
• your account information;
• recent account activity;
• other information reasonably necessary to verify your identity.

We will respond to verified requests within the timeframe required by applicable law.

Where permitted by law, we may decline requests that are:

• fraudulent;
• repetitive;
• excessive;
• technically infeasible;
• prohibited by law;
• likely to adversely affect the rights of others.

18. Authorized Agents

Where permitted by applicable law, you may authorize another person to submit a privacy request on your behalf.

Before acting on such a request, MIS LLC may require:

• proof of the agent's authority;
• written authorization signed by you;
• verification of your identity;
• verification of the agent's identity.

MIS LLC reserves the right to deny requests submitted by persons who cannot demonstrate appropriate authorization.

19. Marketing Communications

MIS LLC may send communications regarding:

• new features;
• newsletters;
• educational materials;
• product announcements;
• promotions;
• surveys;
• events.

You may opt out of promotional communications at any time by:

• clicking the unsubscribe link contained in the email;
• adjusting your account preferences; or
• contacting us directly.

Even if you opt out of marketing communications, we may continue sending:

• security notices;
• legal notices;
• account-related communications;
• billing notices;
• customer support responses;
• subscription confirmations.

20. SMS and Telephone Communications

MIS LLC does not collect telephone numbers and does not send SMS or telephone communications. Account and security notifications are delivered by email and in-service messages.

21. Security of Personal Information

MIS LLC maintains reasonable administrative, technical, and physical safeguards designed to protect Personal Information against:

• unauthorized access;
• unauthorized disclosure;
• alteration;
• destruction;
• misuse.

While we strive to protect Personal Information, no method of electronic transmission or storage is completely secure.

Accordingly, MIS LLC cannot guarantee absolute security.

If we become aware of a security incident involving Personal Information, we will respond in accordance with applicable law, including providing notifications where legally required.

22. International Data Transfers

MIS LLC is headquartered in the United States, and the Service is operated from the United States.

If you access the Service from outside the United States, your Personal Information may be collected, transferred to, stored, and processed in the United States and in other countries where MIS LLC or its service providers operate.

Those countries may have privacy laws that differ from those of your jurisdiction.

By using the Service, you acknowledge that your Personal Information may be transferred internationally in accordance with this Privacy Policy and applicable law.

23. Third-Party Websites and Services

The Service may contain links to third-party websites, applications, products, or services.

Examples include:

• Google;
• Facebook;
• Stripe;
• social media platforms;
• event registration services;
• mapping services.

MIS LLC does not own or control these third-party services.

This Privacy Policy applies only to information collected by MIS LLC.

We are not responsible for:

• third-party privacy practices;
• third-party security measures;
• third-party cookies;
• third-party content;
• third-party terms of use.

We encourage users to review the privacy policies of every third-party service they access.

24. Social Media and Authentication Integrations

The Service may permit users to authenticate using third-party identity providers or interact with social media platforms.

If you connect your account with a third-party service:

• information may be exchanged between MIS LLC and that provider;
• the provider's privacy policy governs information collected directly by that provider;
• you may disconnect your linked account through your account settings or through the third-party provider, where available.

MIS LLC receives only the information you authorize the third-party provider to share.

25. Service Providers and Data Processing

MIS LLC may engage third-party service providers to process Personal Information on our behalf.

These providers may assist with:

• hosting;
• cloud infrastructure;
• payment processing;
• customer support;
• fraud detection;
• identity verification;
• analytics;
• email delivery;
• software development;
• cybersecurity;
• data backup;
• legal compliance.

Service providers receive only the information reasonably necessary to perform the contracted services.

Where appropriate, MIS LLC requires service providers to:

• protect Personal Information;
• maintain appropriate security safeguards;
• use Personal Information only for authorized purposes;
• comply with applicable privacy laws.

MIS LLC does not authorize service providers to use Personal Information for their independent marketing purposes.

26. Business Transactions

If MIS LLC participates in a merger, acquisition, corporate restructuring, financing transaction, bankruptcy, receivership, sale of assets, or similar corporate event, Personal Information may be transferred as part of that transaction.

If such a transfer occurs, MIS LLC will take commercially reasonable steps to ensure that the successor entity continues to protect Personal Information in a manner consistent with this Privacy Policy or provides notice of any material changes as required by applicable law.

27. Data Accuracy and User Responsibilities

Users are responsible for ensuring that the information they provide through the Service is accurate, complete, and current.

You may update certain Personal Information through your account settings.

Maintaining accurate information helps MIS LLC:

• provide the Service;
• improve recommendations;
• verify account ownership;
• communicate with users;
• maintain account security.

MIS LLC is not responsible for inaccuracies resulting from information voluntarily provided by users.

28. Data Minimization

MIS LLC strives to collect only the Personal Information reasonably necessary to:

• provide the Service;
• improve functionality;
• protect platform security;
• comply with legal obligations;
• operate our business.

Where practical, we may use aggregated, anonymized, or de-identified information instead of identifiable Personal Information.

29. Changes to This Privacy Policy

MIS LLC may update this Privacy Policy from time to time to reflect:

• changes in applicable law;
• new features;
• improvements to the Service;
• changes in our business operations;
• security enhancements;
• changes in our service providers.

When material changes are made, we will provide notice through one or more of the following methods, as appropriate:

• posting the updated Privacy Policy on the Service;
• email notification;
• in-application notice;
• other reasonable electronic communications.

The "Last Updated" date at the beginning of this Privacy Policy indicates when the most recent revisions became effective.

Your continued use of the Service after the effective date of an updated Privacy Policy constitutes your acknowledgment of the revised Privacy Policy, except where additional consent is required by law.

30. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

MIS LLC Attn: Privacy Officer Email: [email protected] Website: https://www.goodcrossings.com

If required by applicable law, you may also contact us to:

• exercise your privacy rights;
• submit complaints;
• report suspected privacy incidents;
• request access, correction, deletion, or portability of your Personal Information.

31. Miscellaneous Privacy Provisions

No Waiver

Failure by MIS LLC to enforce any provision of this Privacy Policy shall not constitute a waiver of that provision.

Severability

If any provision of this Privacy Policy is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

English Version Controls

If this Privacy Policy is translated into another language, the English-language version shall control in the event of any inconsistency, unless otherwise required by applicable law.

Entire Privacy Policy

This Privacy Policy, together with the Terms of Use and any additional policies expressly incorporated by reference, constitutes the complete statement of MIS LLC's privacy practices for the Service.

Acknowledgment

BY CREATING AN ACCOUNT, ACCESSING, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, DISCLOSURE, STORAGE, AND PROCESSING OF YOUR PERSONAL INFORMATION AS DESCRIBED HEREIN, SUBJECT TO APPLICABLE LAW.